Privacy Policy Mega italia Media

1. Introduction
At Mega Italia Media we are aware of the importance of protecting personal data and respecting the privacy of our users. Therefore we handle all information provided to us with extreme care and guarantee security and confidentiality when processing the personal information of our users.
This Notice describes the methods of managing personal data that we acquire - either independently or through third parties - via the Mega Italia Media website (www.megaitaliamedia.com), or via email, telephone or any other contact channel. The purpose of this privacy statement is to provide maximum transparency regarding the information the site collects and how it uses it.

2. General information
Users are informed (hereinafter "interested", as defined in the GDPR and the Privacy Code) of the following general profiles, valid for all areas of treatment:
• all data is processed lawfully, correctly and transparently with the data subject, in compliance with the general principles set by the GDPR and the Privacy Code;
• we collect and process your data only for the purposes indicated in this Notice or for the specific purposes already shared with you and / or for which you have given your consent;
• we aim to collect, process and use as few personal data as possible;
• when we need to collect your personal information, we make sure that it is as accurate and up-to-date as possible;
• if the personal data we collect are no longer necessary for any purpose and we are not required to keep them for legal obligations, we will do everything possible to delete them, destroy them or anonymize them;
• specific security measures are observed to prevent the loss of data, illicit or incorrect use and unauthorized access;
• your personal data will not be shared, sold, made available or communicated to parties other than those indicated in the Information.
• complete details on each type of data collected are provided in the dedicated sections of this Privacy Policy.

3. Data collected and purpose
We inform you that the data collected in the ways indicated below will be processed with the support of paper means (registration forms, order forms, etc.), IT (management, accounting, etc.) and telematic software with organization and processing logics strictly related to the same purposes and in any case in such a way as to guarantee the security, integrity and confidentiality of the data in compliance with the organizational, physical and logical measures envisaged by current regulations.
Where the subject who provides the data is under the age of 16, such processing is lawful only if and to the extent that such consent is given or authorized by the holder of the parental responsibility for which the identification data are acquired and copies of the documents of recognition.

3.1 Navigation data
The computer systems and software procedures used to operate the websites indicated above acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols. This information is not collected to be associated with identified interested parties, but by their very nature could - through processing and association with data held by third parties - allow users to be identified. This category of data includes the IP addresses or domain names of the computers used by users connecting to the site, the URI (Uniform Resource Identifier) addresses of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numeric code indicating the status of the response given by the server (success, error, etc.) and other parameters relating to the operating system and the user's IT environment.
These data are used only to obtain anonymous statistical information on the use of the site and to check its correct functioning. The data could also be used to ascertain responsibility in case of hypothetical computer crimes against the site (legitimate interests of the owner).
The data is processed exclusively by internal personnel, duly authorized and trained for the treatment and will not be communicated to external subjects, disseminated or transferred to countries outside the EU. Only in the event of an investigation can they be made available to the competent authorities.
The data are normally kept for short periods of time, with the exception of possible extensions connected to investigation activities.
The data are not provided by the interested party but acquired automatically by the technological systems of the site.

3.2 Cookies
Cookies are text files stored on your computer or mobile device that are used by the websites listed above to make the user experience more efficient.
To comply with the European Regulation which requires that the "visitor of the site / user of the platform" express consent to the processing of personal data concerning him by means of a direct, explicit, unambiguous and distinguishable also for the so-called "technical cookies", we have created a "GDPR Cookie" module that includes all the technical mechanisms for the management and possible revocation of the consent granted in accordance with the new Regulation and offers greater levels of security of the cloud service By acting on the form, the interested party is independently capable of view the consent granted and, if necessary, revoke the consent to one or more fields of activity of cookies.
For specific information on how we manage cookies you can consult our cookie policy at https://www.megaitaliamedia.com/en/cookie-policy/

3.3 Data collected with the consent of the user and the purpose of the processing
The optional, explicit and voluntary sending of personal data within the various forms present on the website indicated above, expressly accepting the privacy information, involves the subsequent acquisition of the name and email address of the sender, necessary to respond to requests, as well as any other personal data entered. The company that manages the technological infrastructure and its appointees can access the data for maintenance purposes only.
The data collected via forms on the website, email, phone, mail and/or any other contact channel will be used for the following purposes:
• to make quotations for products/services proposed by Mega Italia Media;
• to respond to any information request for products/services and activities provided by Mega Italia Media;
• to provide marketing and commercial communications to the Interested;
• to respond to the request of a paper catalogue;
• to activate the courses in Demo mode to interested parties;
• to insert comments and opinions in the pages of courses, products and corporate services;
• to register for one or more Mega Italia Media newsletters containing promotions, product / service offers and other commercial information;
• to activate online courses on the e-learning platform;
• to acquire professional curricula sent by interested parties;
• to respond to requests for help relating to the methods of accessing the site, the use of training courses, the availability of products / services, etc.;
• to respond to requests for information and estimates relating to online courses for special training, or for the creation of courses to order;
• to respond to requests for information and estimates relating to personalized elearning courses, Audio-Video productions, creation of websites, etc .;
• for administrative and accounting purposes related to service contracts, professional service contracts, etc .;
• for market and statistical surveys, marketing and references on advertising communications, preferences on products and services, etc .;
• for the treatment related to the VAT regulation (VAT tax register, etc.).

The data is collected in the following pages:

3.3.1 Contact
This page allows the user to register to the site by creating unique username and password to access a series of services free of charge:
• registration to make purchases on the Mega Italia Media sites
• request for information / quote
• access to the download area to download the free Mega Italia Media resources
This form requires a series of personal data (customer category, company name, sector, name, surname, address, post code, city, VAT number or tax code, email, telephone, fax). Furthermore, the user must create an individual username and password in order to allow him access to the services indicated above. Registration is subject to acceptance of specific, free and informed consent. The data is processed exclusively by properly authorized and trained personnel. Depending on the services requested, the data is stored for times compatible with the specific purpose of the collection. The provision of data referring to the mandatory fields is necessary in order to obtain a response. Failure to provide the data indicated as compulsory or consent implies the impossibility of accessing the various services, while the optional fields are aimed at providing the Mega Italia Media staff with additional elements useful for interpreting the request.

3.3.2 – Subscribe to the newsletter
On this page there is a form that allows you to register for the Mega Italia newsletter that offers promotional offers to subscribers to the specific newsletter service or to registered users of the site. This form requires a series of personal data (Business name, Name, Surname, Email) of which the only mandatory is the email, while the optional fields are aimed at providing the Mega Italia Media staff with additional elements of knowledge of the member at service. Registration is subject to acceptance of specific, free and informed consent. The data is processed exclusively by properly authorized and trained personnel. The data is stored until the eventual "unsubscription" from the newsletter service, which can be freely carried out at any time via the link at the bottom of each message sent. Failure to provide the email address or consent will make it impossible to obtain the newsletter service.

3.3.3 – Confirm order
This page, reachable during the purchase procedure, allows those interested in the products and services offered by the site to register as customers and make the online purchase of products / services. Customers already registered on the site and in possession of their username and password can proceed with the purchase recovering all the data already previously entered. In the form proposed to new customers a series of personal data is requested (Customer category, Company name, Sector, Name, Surname, Address, Postcode, City, VAT number or Tax Code, email, Telephone, Fax) and the choice by of the person concerned with an individual and exclusive username and password. Registration is subject to acceptance of specific, free and informed consent and acceptance of the general terms and conditions of sale. The data is processed exclusively by properly authorized and trained personnel. The data is stored for times compatible with the current national administrative and fiscal regulations. The provision of data referring to the mandatory fields is necessary in order to obtain a response. Failure to provide the data indicated as mandatory or to consent will make it impossible to make purchases, while the optional fields are designed to provide the Mega Italia Media staff with additional useful information to interpret the request.

3.3.4 – Posting Comments
Users can post their own comments on the pages of the different courses / products / services presented by the site, either by using their personal username and password previously created (in the "Contacts" page, or "Order Confirmation"), or by entering extemporaneously a nickname and an email for the sole receipt of any replies exclusively aimed at entering comments. The inclusion of comments is subject to acceptance of specific, free and informed consent regarding the privacy policy and the privacy of comments. The data is processed exclusively by properly authorized and trained personnel. Depending on the type of user, the data is stored for times compatible with the specific purpose of the collection. Failure to provide the data indicated or consent will make it impossible to insert comments.

3.3.5 - Request information for RLS courses
With the form on this page the user can request specific information on online courses for RLS. A series of personal data is required (Name, Surname, Company, Email, Telephone and an optional Note field aimed at providing the Mega Italia Media staff with additional elements useful for interpreting the request, in order to allow the supply of information based on requests The registration is subject to the acceptance of specific, free and informed consent.The data is processed exclusively by properly authorized and trained personnel.According to the services requested, the data is kept for times compatible with the specific collection purpose The provision of data is necessary in order to obtain a specific response to your request and failure to provide the data indicated or consent implies the impossibility of accessing the services.

3.3.6 - Personalized Audio-Video productions, Production of personalized e-learning courses, Website development
In these pages there is the same contact form that allows the interested party to receive information on three different types of services: Custom Audio-Video Productions, Production of customized e-Learning courses, Creation of complete and interactive Web sites. The form on these pages requires a series of personal data (Name, Surname, Company, Telephone, Email) and the choice by the interested party of the service on which he wants more information with the specific request. Registration is subject to acceptance of specific, free and informed consent. The data is processed exclusively by properly authorized and trained personnel. The data is stored for times compatible with the purposes of the collection. The provision of data is necessary in order to obtain a specific response to your request and failure to provide the data indicated or consent implies the impossibility of being able to access the services.

3.3.7 – Try a free DynDevice demo
In this page there is the request form for the eLearning DynDevice platform that allows the Interested to be contacted in order to have information regarding DynDevice and to try the platform in demo mode. The following form requires the filling in of some personal data (name, surname, legal form, company/ corporate name, VAT number, tax code, address, postcode, town, province, region, email address, phone number, company size) and it’s possible to have a personalized message for the Interested. The subscription is subject to specific, free and informed consent. All data are only processed by regularly authorized and properly trained personnel. All data are preserved for a period which is compatible with the collection purposes. All requested details are mandatory in order to obtain a specific response to the request. If such data or the consent are not given, it will be impossible to access the services.

3.3.8 Chat Module
Users can ask for assistance or information in every page of the website or via a real time chat box with a company operator. In case the user is not logged in on Mega Italia Media website, they will appear as “navigator” and the personal data that might be transmitted– necessary to provide an answer – will be collected via text or orally by the operator. In case the user is already logged in on the Mega Italia Media website (with username and password previously created for previous purchases) they will appear in the chat box with their name and surname.

3.3.9 Activate the course demo for free
In the product details page, users can request a demo trial of the online course they’re interested in. In order to do so, they must click on “Activate the course demo for FREE” and they will land on a page where they will have to fill in a form with their data to start the requested course. This form page is not on megaitaliamedia.com but on the platform page www.elearningelearning.megaitaliamedia.it where the specific policy regarding such form can be found.

3.4 Purposes of the processing and legal basis of the clients’ personal data
We collect, process and use personal data of subjects who are already Mega Italia Media clients (whoever has made at least one purchase on our website) both for contract purposes and for our legitimate interest to do direct marketing and promote our products and services, in compliance with the regulation of data protection (art. 6, par 1, letter f GDPR, and from considering C47,GDPR and Opinion nr. 6/2014 Article 29 Data Protection Working Party, par. III.3.1.). Such legitimate interest stands in order to keep a constant contact between the Data Controller and the Interested and to keep them informed about Mega Italia Media activities, in a relevant and appropriate relationship, and considering all the reasonable expectations of the Interested based on their relation with the Data Controller. In case the Interested doesn’t want Mega Italia Media information anymore, in compliance with the safeguard of rights and fundamental freedoms, they can easily and transparently object to the processing of their personal data and disable both their personal data and the submission of information from Mega Italia Media.

4. Categories of recipients

Without prejudice to the communications made in fulfillment of legal and contractual obligations, all the data collected and processed may be communicated exclusively for the purposes specified above to the following categories of interested parties: Companies or professional firms that provide consulting or collaboration in accounting, tax, legal, commercial; Public administrations for the performance of institutional functions within the limits established by law; to third party service providers to whom the communication is necessary for the performance of the services covered by the contract.

5. Period of conservation
The data required for contractual, accounting and service-related purposes are kept for the time necessary to carry out the contractual relationship, including the relevant applicable legislative requirements. The data of those who do not buy or use products / services, despite having had previous contact with company representatives, will be immediately canceled or treated anonymously, where their preservation is not otherwise justified, unless it has been validly acquired the informed consent of the interested parties relating to a subsequent commercial promotion or market research activity.

6. Legal basis
The provision of data is mandatory for all that is required by legal and contractual obligations and therefore any refusal to provide them in whole or in part may result in the impossibility of providing the requested services. The company processes the optional data of users based on consent, ie by explicit approval of this privacy policy and in relation to the methods and purposes described above. For whoever is already a Mega Italia Media client, the legitimate interest of the Data Controller is the legal basis for direct marketing towards their clients, considering the relationship with them and the protection of their rights and fundamental freedoms granted through the opposition right, easily and transparently possible in all submitted communications.

7. Rights of the interested party
Pursuant to the European Regulation 679/2016 (GDPR) and the national legislation, the interested party may, according to the procedures and within the limits established by current legislation, exercise the following rights:
• request confirmation of the existence of personal data concerning him (right of access);
• know its origin;
• receive intelligible communication;
• have information about the logic, methods and purposes of the processing;
• request the updating, rectification, integration, cancellation, transformation into anonymous form, blocking of data processed in violation of the law, including those no longer necessary for the pursuit of the purposes for which they were collected;
• in cases of treatment based on consent, to receive their data provided to the holder, in a structured and readable form by a data processor and in a format commonly used by an electronic device;
• the right to file a complaint with the Control Authority.
• The exercise of your rights may take place by sending a request by email to the address of the data controller.

8. Transfer of personal data outside the EU area
The management and storage of Personal Data will take place on servers located within the European Union of the Data Controller and / or third-party companies duly appointed. The data will not be transferred outside the European Union. In any case, it is understood that the owner, if necessary, will have the right to move the location of the servers in non-EU countries. In this case, the Data Controller ensures from now on that the data will be transferred in compliance with the applicable legal provisions, stipulating, if necessary, agreements that guarantee an adequate level of protection.

9. Data controller and contacts
The Data Controller is the undersigned Company Mega Italia Media S.p.A., in the person of its legal representative, contactable at the following addresses: tel. 030/2650661 - email privacy@megaitaliamedia.it, which you can contact to exercise all the rights provided by the GDPR and the Privacy Code (right of access, rectification, cancellation, limitation, portability, opposition), as well as revoke a previously agreed consent; in the event of failure to respond to their requests, interested parties may submit a complaint to the Control Authority for the protection of personal data.
The Data Protection Officer or Data Protection Officer (DPO) is Alessandro Ronchi, who can be contacted at: dpo@megaitaliamedia.it.

10. Policy update
This Notice has been updated for the last time on January, 9th 2020, and may be subject to periodic review, also in relation to the relevant legislation and case law. In the event of significant changes, appropriate evidence will be provided on the website homepage for a reasonable time. However, the interested party is invited to periodically consult this Policy.