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All courses are delivered in eLearning mode from the LMS DynDevice platform, compliant with the requirements of Annex II of the Regions State Agreement of 7 July 2016 and with continuous monitoring of the training process.
The teachers who created the video lessons present in the courses have training and skills appropriate to the knowledge offered by the course and at least a two-year experience in the field of prevention and safety at work.
For professionals and self-employed people, course costs enjoy full tax deductibility (art.9 L.81 / 2017).
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Corporate compliance (in Italian sometimes called "compliance") means the compliance of all business activities with the procedures, regulations, legal provisions and codes of conduct. With compliance, a company carries out a series of preventive activities in order to avoid incurring the risk of a lack of compliance with sector regulations. In this way, if problems arise that can create situations of non-compliance with the rules, the most suitable and effective solutions are suggested and adopted through compliance.
The main purpose of compliance is to protect a company from both legal and reputational risks. Compliance requires specific expert figures in the company and clearly needs to be declined according to the business and company size. The meaning, function and structure on which the Compliance is based may vary depending on the size of the company or the reality in which it is implemented.
The need to establish a specific compliance function within the company arises from the reflections conducted at international level, even in the face of scandals and bankruptcies especially in the financial field, which highlighted the need to strengthen organizational structures aimed at ensuring full observance of the regulations concerning the activity carried out and, in particular, relations with customers.
The Compliance expert is the one who takes care of and consolidates the corporate image from the point of view of the correctness of the procedures and compliance with the rules, in order not to incur penalties that could damage the reputation of the company towards the customers, partners and all stakeholders in general. A company compliance expert ultimately also deals with the strategic aspects of a company. Its business must tend to find the so-called "best practices" of its corporate sector.
The risk of non-compliance with the rules, or compliance, is the risk of incurring legal or administrative sanctions, significant financial losses or reputational damage as a result of violations of mandatory rules (of law or regulations) or self-regulation (eg statutes, codes of conduct, self-regulatory codes).
For companies in general the industry norms that dictate provisions that are normally covered by compliance concern:
For companies that carry out banking or financial services, Compliance is also relevant on:
The quality of a product or service consists of the characteristics (compliance with the technical specifications) and the values that allow it to satisfy the expectations of the user. These values can be objective (the technical aspects that must satisfy the customer's specifications), but also subjective (the aspects that must satisfy the expectations and wishes of the customer). In this logic, there is no "absolute" level of quality: it is the different needs of users to define each time the characteristics that the product or service must have to satisfy them. It is important that the level of quality required by the customer must be achieved in a non-sporadic way, but constant over time and for this reason it is necessary that all company functions are involved.
Quality is not just a technical matter, but has organizational and managerial aspects and involves the whole company, including the management that must have a precise policy and must take care of its implementation, even considering the close relationship that exists between quality and business efficiency.
Because with the introduction of a Quality Management System, the company starts a virtuous and continuous process in order to optimize and strengthen the organizational processes, in all the different parts that make them up. Making quality does not mean throwing away everything that already exists, but rather it means enhancing it, doing it better and developing it.
The Quality System is the set of resources that a company has and the activities it carries out in order to guarantee the achievement of what has been set. Materials, projects, processes and behaviors contribute to maintaining a certain level of product quality, which is ultimately the purpose of the company, which must be trusted by the customer to be competitive. The company quality system makes it possible to make clear and well known both within the company and towards all its external audiences how the company itself is able to perform all the activities performed. The Quality Management System allows companies to safeguard the organization's know-how, generating a continuous circle of innovation, efficiency and obtaining results for everyone, for the property, for the staff, for the suppliers, for the customers, for the market, for the whole community.
The certification is the declaration of a third party (ie not linked to the supplier or purchaser) that the supplied product or the quality system of the supplying company conform to a certain standard, in the case of the quality system the rules of reference are those of the family of ISO 9000 transposed in Italy as UNI EN ISO 9000. Setting their activity according to the criteria indicated in the reference standards, companies can reasonably assure customers that their products or services reach a certain level of quality and above all that they are able to maintain it over time, with a constant commitment to improvement and always keeping in mind the customer's needs.
The most important contribution that the Quality Manager can give to the company is to improve the level of the company by progressively reducing customer complaints / returns, waste / reworking of internal production processes, defects in supplies.