eLearning Courses Compliance e qualità

Our eLearning training courses on Compliance and Quality for companies with want a continuous improvement process in information and personal security and in corporate social responsibility.

Buying the course is easy! Choose the course that suits your needs or your security figure, add the course to the cart, fill out the form with the requested information, proceed upon purchase and receive e-learning platform credentials via e-mail. Follow when and where you want the course held by teachers with many years of experience in training, contact the tutor online if you need assistance or teaching support and get the certificate valid for your training under the State-Regions Agreement of 7/7 / 2016.

All courses are delivered in eLearning mode from the LMS DynDevice platform, compliant with the requirements of Annex II of the Regions State Agreement of 7 July 2016 and with continuous monitoring of the training process.

The teachers who created the video lessons present in the courses have training and skills appropriate to the knowledge offered by the course and at least a two-year experience in the field of prevention and safety at work.

For professionals and self-employed people, course costs enjoy full tax deductibility (art.9 L.81 / 2017).

If you have never done an online course, or want to see how our courses are implemented, you can request a free demo activation directly on your course page interest.

For more information on these courses contact us now at formazione@megaitaliamedia.it or call us at 030.5531802.

What is corporate compliance?

Corporate compliance (in Italian sometimes called "compliance") means the compliance of all business activities with the procedures, regulations, legal provisions and codes of conduct. With compliance, a company carries out a series of preventive activities in order to avoid incurring the risk of a lack of compliance with sector regulations. In this way, if problems arise that can create situations of non-compliance with the rules, the most suitable and effective solutions are suggested and adopted through compliance.

What is the purpose of corporate compliance?

The main purpose of compliance is to protect a company from both legal and reputational risks. Compliance requires specific expert figures in the company and clearly needs to be declined according to the business and company size. The meaning, function and structure on which the Compliance is based may vary depending on the size of the company or the reality in which it is implemented.

Why is corporate compliance required?

The need to establish a specific compliance function within the company arises from the reflections conducted at international level, even in the face of scandals and bankruptcies especially in the financial field, which highlighted the need to strengthen organizational structures aimed at ensuring full observance of the regulations concerning the activity carried out and, in particular, relations with customers.

Who is the company compliance expert?

The Compliance expert is the one who takes care of and consolidates the corporate image from the point of view of the correctness of the procedures and compliance with the rules, in order not to incur penalties that could damage the reputation of the company towards the customers, partners and all stakeholders in general. A company compliance expert ultimately also deals with the strategic aspects of a company. Its business must tend to find the so-called "best practices" of its corporate sector.

What is compliance risk?

The risk of non-compliance with the rules, or compliance, is the risk of incurring legal or administrative sanctions, significant financial losses or reputational damage as a result of violations of mandatory rules (of law or regulations) or self-regulation (eg statutes, codes of conduct, self-regulatory codes).

What rules are covered by corporate compliance?

For companies in general the industry norms that dictate provisions that are normally covered by compliance concern:

  • Privacy, protection and processing of personal data
  • Consumer Protection
  • AML
  • Quality and certification (eg ISO9001)
  • Safety in the workplace
  • Computer security
  • Administrative liability of legal persons

For companies that carry out banking or financial services, Compliance is also relevant on:

  • Legislation on the Transparency of Banking Services
  • Regulations contrary to Usura
  • European legislation on financial instruments markets (MiFID)
  • European regulation on payment services

What is quality in the company?

The quality of a product or service consists of the characteristics (compliance with the technical specifications) and the values ​​that allow it to satisfy the expectations of the user. These values ​​can be objective (the technical aspects that must satisfy the customer's specifications), but also subjective (the aspects that must satisfy the expectations and wishes of the customer). In this logic, there is no "absolute" level of quality: it is the different needs of users to define each time the characteristics that the product or service must have to satisfy them. It is important that the level of quality required by the customer must be achieved in a non-sporadic way, but constant over time and for this reason it is necessary that all company functions are involved.

Quality concerns only the technical and productive aspects of companies?

Quality is not just a technical matter, but has organizational and managerial aspects and involves the whole company, including the management that must have a precise policy and must take care of its implementation, even considering the close relationship that exists between quality and business efficiency.

Why make quality in the company?

Because with the introduction of a Quality Management System, the company starts a virtuous and continuous process in order to optimize and strengthen the organizational processes, in all the different parts that make them up. Making quality does not mean throwing away everything that already exists, but rather it means enhancing it, doing it better and developing it.

What is the Quality system?

The Quality System is the set of resources that a company has and the activities it carries out in order to guarantee the achievement of what has been set. Materials, projects, processes and behaviors contribute to maintaining a certain level of product quality, which is ultimately the purpose of the company, which must be trusted by the customer to be competitive. The company quality system makes it possible to make clear and well known both within the company and towards all its external audiences how the company itself is able to perform all the activities performed. The Quality Management System allows companies to safeguard the organization's know-how, generating a continuous circle of innovation, efficiency and obtaining results for everyone, for the property, for the staff, for the suppliers, for the customers, for the market, for the whole community.

What is quality certification?

The certification is the declaration of a third party (ie not linked to the supplier or purchaser) that the supplied product or the quality system of the supplying company conform to a certain standard, in the case of the quality system the rules of reference are those of the family of ISO 9000 transposed in Italy as UNI EN ISO 9000. Setting their activity according to the criteria indicated in the reference standards, companies can reasonably assure customers that their products or services reach a certain level of quality and above all that they are able to maintain it over time, with a constant commitment to improvement and always keeping in mind the customer's needs.

What does the Quality Manager do in a company?

  1. Obtain ISO 9000 Quality System certification
  2. Ensure that operators follow the required procedures, instructions, control plans
  3. Manage quality problems (customer complaints, scraps, etc.) by trying to minimize their effects.

The most important contribution that the Quality Manager can give to the company is to improve the level of the company by progressively reducing customer complaints / returns, waste / reworking of internal production processes, defects in supplies.